Experience

 Resume as a pdf     Resume as a doc

Education

Indiana University – Bloomington
Master’s of Science in Human-Computer Interaction Design, May 2010
3.9 Cumulative GPA

Indiana University – Bloomington
Bachelor of Science, May 2006
Major: Informatics, Business Cognate
Minors: Entrepreneurship

Skill Set

Interaction Design: Persona Development, Task Flow Analysis, Story Boarding, Wire Frames, Prototype Development (high fidelity & low fidelity), Visual Design, Competitive Analysis, etc.

Usability Research & Testing: Experiment Design, Contextual Inquiry, Ethnographic Study, Surveys, Questionnaires, Heuristic Evaluation, Individual Interviews, Formal Usability Testing

Key Strengths

  • Strategic level thinking
  • Solid foundation in technologies and design challenges for web, software, and mobile apps.
  • Enthusiasm and passion for creating appropriate experiences for users of complex systems
  • Recognized effectiveness working with all ages, technical experiences, and management.
  • Flexible outgoing style and sense of humor.
  • Ability to work under pressure and meet deadlines.

Professional Activities

  • Student Representative Graduate Program Committee, Informatics, 2009-2010
  • ACM CHI Conference 2009 – Boston, MA
  • Member: ACM SigCHI, IxDA, UPA
  • CCNA 06/2002

Experience

UX Designer, Origin Digital – An Accenture Company – Weehawken, NJ
Feb ’11 – Present

Lead the product team’s, and the creative service team’s, design direction. Responsible for design of all interactions for each product: from definition through prototyping. Work directly with Product Manager, Visual Designer, and Developers from product conception to delivery.

Technology Assessment and Design Intern
Idaho Mountain Express – Sun Valley, ID
Summer 2009

Delivered information architecture and implementation action plan to upgrade the web presence (first redesign since inception in 1995). This plan included cost and time figures, and branding implications in action plan report. I also provided an overall technology review of hardware, software and security suggestions both on and offline.

User Support Specialist, School of Continuing Studies
IU School of Continuing Studies – Bloomington, IN
Jan ‘07 – July ‘08

Hired and managed the school’s technical support team. Built an online IT support wiki, resulting in training consistency and an easy to update reference tool. Improved productivity by building a ghost server for quick imaging of machines, which allowed faster turnaround time and consistency across faculty machines.

Computer Support
IU School of Health Physical Education & Recreation (HPER) – Bloomington, IN

Worked primarily with technologically inexperienced, older faculty and staff, both supporting and training. Mac Specialist and Blackberry Specialist, in addition to normal PC support, for the IU School of HPER. Part of a team that replaced over 200 machines during the summer of 2005.

Blackberry Specialist — Sales, Training, & Support
Wireless@Work Nextel Cellular Product Provider – Indianapolis, IN

First-ever technical specialist in a new initiative to increase sales of Blackberry smart-phones. Trained all sales representatives to use the device then accompanied them on sales calls where smartphones were being considered. Answered questions and returned after purchase for initial traning and any follow-up support.

IT Intern,
US Department of Agriculture – Indianapolis, IN
May ’03 – Aug ‘03

Led the only on-schedule completion of State and County computer operating systems upgrades in the nation. Streamlined process and improved results by 300%.

© Copyright CJ Page